Call Capture System - What Is It?

Published: 05th July 2010
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Among businessmen, call capture is a very popular term. But what is a call capture anyway?

This technology is the same technology that 911 operators use to find out the caller's personal information without asking them. But call capture systems are geared towards marketing. These are tools to capture a person's name and phone number when one dials a phone number.

In fact, individuals even if they aren't engaged in any kind of business, can use this technology for security reasons. Call capture services are found online and online marketers use this technology to further their campaigns. This system works great for cheap yet effective advertising. Thus, if you are engaged in a business wherein you need to look for many clients, this can be very useful for you. When you start using this, make sure that you include the number in your business card or any contact information that you give out to your prospects.

If an owner of this kind of system can master the features, he can easily turn it into a business line. For real estate agents for instance, this technology can help them sell homes. Because the system has the ability to capture names and phone numbers, it becomes a very valuable tool for agents. When there's nobody available to answer, a phone line equipped with the system can be programmed to run a recorded automated message and can handle calls on its own.


For real estate agents, in particular, the main advantage of this is lead generation through a more affordable method. This is because leads can easily be sent directly without using an intermediary, thus, campaign costs are eliminated. This will also give them targeted market since they can avoid calling people who don't appreciate those kinds of calls.

It has been said before that agents calling their prospects without their permission is considered to be unlawful. However, though this may be generally true, those using call capture systems are exempted since they are protected by the "90 day business inquiry" law allowing them to call back their prospects within a 90 day period.

A 24 7 call capture system can be one of the best call capture marketing tool for real estate agents. Actually, for any type of business, this can work as long as the business owner responsibly uses the information he obtains.

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Source: http://justin4.articlealley.com/call-capture-system--what-is-it-1634729.html


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